- We strive to ship all orders within 1-2 business days from our facility in Oregon. Once your order has been packaged you will receive an email with tracking information.
- We ship all domestic orders under $50 for a flat rate of $7.50.
- We ship all domestic orders over $50 for free via either USPS Priority or UPS Ground.
- Expedited shipping is available for a fee. Please contact us prior to purchase for a quote on expedited shipping, firstname.lastname@example.org.
- International orders all ship via USPS Priority for a flat rate of $35. Please note that the customer is responsible for any taxes or customs fees charged by their local government. Customer is responsible for tracking international shipments.
- We want you to love your purchase and if for some reason that's not the case, we will accept returns on unused items in original condition within 14 days of online purchases.
- In order to return an item you must first contact us for a return authorization number at email@example.com.
- *Please note: returns will not be accepted on items that were purchased prior to 14 days, on any items that have been damaged after delivery. We DO NOT accept returns on any sale items.
- Once we receive the returned merchandise in original condition we will email you alerting you that your return has been received and issue a full refund minus shipping costs to the method of payment. Please be aware that it may take 3-5 business days for your financial institution to reflect your refund. For an exact length of time please contact your financial institution.